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FREQUENT QUESTIONS

  • CUSTOMER AREA ACCESS.

    • Where do I get my username?
    • How do I retrieve my password?

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    ​ WORKERS

    • How do I access my training?

    • How do I download the training certificate?

    • How do I access my medical examination?

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  • BUSINESS

    • How do I manage the workers? ​ 

    • How do I manage work center / company data?

    • How do I file a work accident?  

    • How do I access my workers' training data?

    •   How do I check the medical aptitude certificates of the workers?

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  • COORDINATION OF ACTIVITIES ​

    • Do I have to comply with RD 171/2004 on Coordination of Activities? ​

    • ​ How do I register a subcontractor or subcontracted self-employed workers? ​

    • How do I check the status of my documentation?

    • What is the validation period of the documents?

    • How do I introduce workers?

    • How do I attach multiple documents in bulk?

    • What is the issue / expiration / tolerance date of a document?

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